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IELTS Writing Task 2 · Advantages and disadvantages · work

Since technology allows many employees to work from home, fewer people now travel to offices in city centres every day. Do the advantages of this development outweigh the disadvantages?

Write at least 250 words · 40 minutes

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Ideas to get you started

  • Less commuting saves time, money and reduces pollution
  • City-centre shops and cafés lose customers
  • Workers may feel isolated and miss informal learning from colleagues

A plan for this question

  1. Introduction: paraphrase the development (more people working from home, fewer travelling to city centres) and answer the question: the advantages outweigh the disadvantages.
  2. Body 1 (disadvantages): city-centre shops and cafés lose customers; some employees feel isolated and younger staff miss learning from colleagues.
  3. Body 2 (advantages, and why they weigh more): no daily commute saves time and money, less traffic and pollution, wider hiring, empty offices can become housing. Show that the problems can be reduced.
  4. Conclusion: say again which side is greater and why.

Model essay

265 words

Modern technology means that many employees can now do their jobs from home, and as a result fewer people travel into city centres each day. Although this trend has some drawbacks, I believe that its advantages clearly outweigh them.

There are undeniable disadvantages. Shops, cafés and restaurants in business districts depend on office workers, and when those workers stay at home, many of these businesses lose customers and some are forced to close. Remote employees may also suffer. Without daily contact with colleagues, some feel isolated, and younger staff in particular miss the informal learning that happens when they can simply ask a more experienced person at the next desk.

However, the benefits are greater and affect far more people. The most important is the end of the daily commute. An employee who used to spend two hours a day travelling gains that time for family, exercise or rest, and saves a considerable amount on fares or fuel. Fewer journeys also mean less congestion and lower carbon emissions, which benefits everyone in the city, not only remote workers. Moreover, companies can recruit talented staff who live far away, while cities can turn empty offices into much-needed housing. The problems mentioned above, by contrast, can be reduced: firms can bring teams together on certain days, and city centres can adapt by attracting residents and visitors.

In conclusion, while working from home harms some city-centre businesses and can leave employees feeling isolated, these problems can be managed. The savings in time, money and pollution are larger and more lasting, so I believe this development is positive overall.

Written by Acedmi to show what a high-band essay looks like. It is not an official IELTS sample, and your own ideas can be different.

Useful vocabulary

remote work
Doing your job away from the office, usually at home.
“Remote work became common after 2020.”
commute
The regular journey to and from work.
“A long commute leaves little time for family.”
drawback
A disadvantage.
“The main drawback of working from home is isolation.”
isolated
Alone, without contact with other people.
“Some remote workers feel isolated from their team.”
business district
The part of a city where most offices are.
“Cafés in the business district are half empty on Fridays.”
carbon emissions
Carbon dioxide released into the air, for example by cars.
“Fewer journeys mean lower carbon emissions.”
outweigh
Be greater or more important than something else.
“The benefits outweigh the costs.”
hybrid working
Splitting the week between home and the office.
“Hybrid working keeps teams in touch while saving travel.”

Common mistakes

  • Not saying which side is greater. "Outweigh" questions need a clear answer: the advantages outweigh the disadvantages, or they do not.
  • Listing advantages and disadvantages without comparing them. Explain why one side matters more, for example because it affects more people or lasts longer.
  • Writing about technology in general. Keep to the effect on employees and on city centres.

What the examiner marks

Four criteria, equally weighted: Task Response (answer every part of the question with a clear position), Coherence and Cohesion (logical paragraphs and linking), Lexical Resource (range and accuracy of vocabulary) and Grammatical Range and Accuracy. An essay under 250 words loses marks for Task Response.